CANCELLATION AND REFUND POLICY
Most frequent questions and answers
www.biggbags.com believes in & we can helping its customers as far as possible, and has therefore a liberal cancellation policy.
If unfortunately you have to cancel an order, please do so within 30 minutes of placing the order on same day delivery.
If you cancel your order before your product has shipped, we will refund the entire amount.
If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product.
- Any product that exhibits physical damage to the box or to the product;
- Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product at the time of delivery;
- Any product without a valid, readable, untampered serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number;
- Any product from which the UPC (Universal Product Code) has been removed from its original packaging.
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care email us at admin@rsquareprint.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.
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